Payment
Protection.

Payment options

Choose from the methods shown at checkout.

The payment types shown above are the methods currently enabled for the store. The payment options displayed during checkout are the current choices for your order.

Before submitting, check the products, quantities, selected payment method and final amount presented during checkout. Use a payment method you are authorized to use and keep billing and contact details current.

Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, customs or import charges. The price charged is the price in effect when you order and appears in your confirmation email. See the Terms of Service.

Payment information

How payment details are used.

Information used to complete a purchase may include contact and billing details, payment information and transaction details. Vallerico uses personal information to process payments and support a secure shopping experience, including fraud prevention.

Depending on how you use the store, the Privacy Policy also describes account details, order history, device and usage information, and details included in customer-support messages. Information may come directly from you, automatically through the site, or from service providers.

The store is hosted by Shopify. Information submitted through the site may be shared with Shopify and providers supporting payment processing, analytics, customer service, storage, fulfillment or shipping; some may be outside your country. See the Read the Privacy Policy.

Keep account access private

If you create an account, keep your username, password and other access details safe and do not share them. When contacting support, use your order number and checkout email to help identify the purchase.

Orders and refunds

Know what happens next.

When you place an order, you authorize Vallerico Lighting and its payment processors to charge the selected method for the total. The order is accepted after Vallerico confirms it and payment is received and processed. Read the Terms of Service.

The store may decline an order. The Terms state that cancellation requests may not be accommodated after acceptance. If an order is not accepted, changed or cancelled, the store may try to contact you using the details provided with the order.

Starting a return

Return eligibility depends on the items. Contact customer care before sending anything back. Accepted returns should be in the condition received, unworn or unused, with tags and original packaging or as otherwise instructed. Refunds may be reduced if items are used, damaged or handled more than necessary.

Refund review

For change-of-mind returns, return shipping is generally the customer's responsibility unless stated otherwise or required by law. Contact the store promptly about defective, damaged or incorrect items. After inspection, the store will notify you whether a refund is approved; approved refunds go to the original payment method unless otherwise stated. Your bank or provider may need additional time to post it.